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Frequently Asked Questions FAQ
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Common Hardware & Processing FAQ
Review detailed resolutions covering computer shipments, localized banking validation checks, and foreign direct replacement warranty certifications inside Ethiopia.
Our principal physical computer hardware warehouse showroom and testing facilities are situated at Around Old Bus Starion, Hawassa, Ethiopia. Local clients are welcome to drop by for direct physical GPU benchmarks and physical order testing collections.
We endorse fully localized, certified payment paths in Ethiopia to maximize commercial confidence:
- Commercial Bank of Ethiopia (CBE) - Direct account-to-account wired deposits.
- Etiotelecom Telebirr Escrow - Instant mobile payment clearances.
- Chapa API Core Gateway - Online credit-card/debit-card processing immediately.
- Cash on Delivery (COD) - Available exclusively for dispatches inside Addis Ababa.
We guarantee Same Day Dispatch (within 4 hours) for standard orders addressed to sub-cities inside Addis Ababa. For regional operations (Adama, Bishoftu, Bahir Dar, Hawassa, Mekelle), shipments are routed securely via dry transport networks, clearing directly at local logistics counters within 24 to 48 hours.
Every CPU core, graphics accelerator (GPU), SSD storage array, and power system imports directly under an official 2-Year replacement warranty contract. Should any hardware item experience stable operational failure from default manufacturing elements, our bole plaza certified engineers offer instant hardware diagnostic clearings and complete physical replacements.
Absolutely! Registered hardware physical vendors with approved Ethiopian trade licenses are highly eligible. Simply initiate account registration as a Seller/Merchant inside our portal to list components on our platform and reach buyers globally.